Also, when I had financial trouble, they NEVER helped me in any way.
She struggled with depression and had to leave before she completed school.
She obtained a job as a hostess and was paying her student loans every month until she lost her job in March of 2016.
The first time I was told I did not bring home enough income, that I would need to make at least $2000 a month.
A month after landing my first teaching job, I called and tried to consolidate again.
I love that whenever you call and ask for help they just give you the standard "unfortunately there is nothing we can do" crap. I could go on forever about how much I despise them and I'll spend the rest of my days making sure nobody else I know ever does business with them.